Connect with a Mental Health Coach
Anytime, anywhere
Discuss any personal life challenges with a mental health coach, at anytime.
Are you feeling stressed, are there a lot of things going on in your personal or professional life, or are you feeling insecure or uncomfortable? If you need someone to talk to and give you the tools you need to make small changes that can have a big impact, you can request a session with one of our mental health coaches.
The service is available on your health portal in four languages (English, German, French and Spanish) from anywhere and in the comfort of your own home.
Our mental health coaching service allows you to connect with an experienced coach and receive up to three sessions to help you overcome obstacles you might be facing.
Our Mental Health solution to get the peace of mind you need for your stay abroad
Find the right therapist to help you feel better.
Who can benefit from the service?
All our customers can benefit from tis service at no additional cost. The service is available 24/7 and is available in four languages.
For what reasons can I request the service?
A session with a mental health coach can be very beneficial in many situations. What the coach will do during the first call is to discuss your situation and the challenges you are feeling. They can help you with many situations and challenges, such as:
- Anxiety, stress, burnout…
- Sleeping problems
- Your life as an expat and the challenges it brings
- Work/life balance
- Important life events: breakups, relationships, challenges, become a new parent, losing a loved one….
After your first session the coach may decide to plan up to 2 follow up sessions with you to make sure you have the tools you need.
Please note that the service is not suitable for psychiatric and psychological diagnoses or situations requiring extensive treatment.The service is not available for emergency issues and support. We advise you to contact your doctor or professional counsellor if you are experiencing serious problems.
Mental health coaching makes your expat journey easier.
I would like support and effective communication with a professional to help me solve mental health challenges I am facing. How can I request mental health coaching?
Request the service through the portal. A dedicated mental health coach will connect with you.
The coach gives you advice and exercices if suitable. Up to 3 sessions can be planned with the same coach.
The coach shares a report with you on what has been discussed and advised.
If you encounter any issue with the Ecare portal, please write to the customer support team here.
We have partnered with one of the leaders in virtual care to bring you with the best healthcare solutions. To find out more about our partner Teladoc Health, click here.
If you are not a client yet, and want to know more about our international health plans, you can follow the link below: