Quick and efficient assistance

anywhere in the world!

With our long-term partner and worldwide pioneer in assistance services we offer excellent medical help and advise to our clients at all times and wherever you need it.

A close-knit network of medical providers and over 400 medical experts in 30 service teams guarantee quick and high-quality assistance all over the world.

Our partner has more than 50 years of experience in international medical assistance and looks after 300 mio. clients in 208 countries with his more than 8000 employees worldwide.

Ease of mind

24 hour telephone and e-mail service with experienced consultants, doctors and specialists
Medical support and advice before the start of the trip (vaccinations, putting together a first aid kit)
Assistance in the selection of prescribed medicines, comparable products and their side effects

Emergency support

Medical evacuation or return transportation
Certification of insurance coverage, in particular prior to a stay in hospital
Advance payments
Organisation of travel for close relatives to be at patient’s bedside
Organisation of return transportation or care for children
Support in organising a “doctor to doctor” call
Procurement and shipping of essential medicines
Support in case of postponement of return journey

And much more

Organisation of medical support and information
Details of available inter-cultural training
Help with possible psychological problems due to stay abroad
Finding a relocation service
Document submission (deposit and replacement in case of loss)